Next-Generation Dispatch Management
Welcome to Claim2me, the ultimate dispatch management application designed to revolutionize the way you handle field service operations. With real-time insights and intelligent work order allocation, our app ensures seamless coordination between dispatchers, technicians, and managers, delivering unparalleled efficiency and customer satisfaction.
How does it work?
Intelligent Work Order Allocation
Efficiently manage work orders with intelligent allocation based on technician skills, inventory, and mobile resources. Benefit from faster incident resolution, improved customer satisfaction, and enhanced operational efficiency.
Real-Time Visualization and Routing
Gain a comprehensive view of field teams and their operational status on an interactive map. Plan routes, optimize dispatch, and keep customers informed about their service progress for a seamless experience.
Alarms Customization for Effective Response
Customize alarms based on predefined rules for Critical, Major, and Minor incidents. Prioritize and optimize dispatch actions to respond quickly and efficiently to varying service needs.
Streamlined Ticket Handling and Reporting
Effortlessly create and manage tickets for Corrective, Preventive, and Work Order interventions. Track ticket progress through different stages, ensuring a structured and transparent process. Generate reports for in-depth analysis and performance improvement.